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Privacy Policy

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References to “we”, “us” and “our” herein refer to Stanford University, SCALE Initiative.

We are committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the Service and is incorporated into the Terms of Service.

By using the Service, you agree to the terms of this Policy. We reserve the right, at our sole discretion, to modify or change this Privacy Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.

”Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as the messages you send through the Service.

What We Collect from You

We receive your mobile phone number when you send a text message to us. We also receive any user or screen name that you select in connection with the Service, as well as any comments or feedback regarding the Service that you send to us. We use this information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d) if necessary, contact you with important announcements or messages, (e) conduct research, and (f) provide anonymous reporting for internal and external clients and partners.

Each message that you send through the Service is stored on our servers. We retain these messages on our servers. Stanford University, SCALE Initiative utilizes servers owned by third parties.

Disclosure of Your Information

We will not share, rent or sell your Personal Information to other companies or individuals, unless we have your consent. We may use or disclose such information in any of the following limited circumstances:

We have your consent.
We need to enforce our Terms of Use.
We provide such information to a company controlled by, or under common control with, Stanford University, SCALE Initiative for any purpose permitted by this Policy.
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
We believe it is necessary to share Personal Information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Stanford University, SCALE Initiative Terms of Use, or as otherwise required by law.

We transfer Personal Information about you if Stanford University, SCALE Initiative is, or its assets are, acquired by or merged with another company.

Security
Stanford University, SCALE Initiative takes precautions to ensure the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel may gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third-party SMS delivery platform or your carrier network).

We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.

Children
The Service is not intended for children under 13, and Stanford University, SCALE Initiative does not knowingly collect information from children under the age of 13.

Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.

Questions or Concerns?
If you have any additional questions regarding this Policy, please feel free to contact us any time at: tipsbytext@stanford.edu 
Call us at: (833) 582-2453 M-F 9am-5pm PST.
Info: https://tipsbytext.stanford.edu/term-of-service